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Services for International Patients

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    Dana-Farber International Patient Center

    001-857-215-3324

    Contact us to learn about our services for international adult patients:

    001-857-215-3324
    danafarberinternational@dfci.harvard.edu

    Address
    First floor, Dana-Farber's Yawkey Center for Cancer Care
    450 Brookline Ave.
    Boston, Massachusetts, US, 02215

    Interpreter Services
    001-617-632-3673

    Contact us to learn about our services for international adult patients:

    001-857-215-3324
    dana-farberinternational@dfci.harvard.edu

    Address:
    First floor, Dana-Farber's Yawkey Center for Cancer Care
    450 Brookline Ave. Boston, Massachusetts, US

    Welcome to the International Patient Center at Dana-Farber

    We're here to support you throughout your care and treatment at Dana-Farber. Together with our adult cancer care partner, Brigham and Women's Hospital, we provide advanced multidisciplinary clinical care, while ensuring your social and cultural needs are met.

    Meet Our Team

    Our International Patient Center staff deliver personalized, comprehensive support throughout every stage of your patient journey. Here are some of the people you will meet:

    • Intake Coordinator: Welcomes you to our cancer center and helps make sure you are ready for your first doctor's appointment.
    • Records Specialist: Works with you to collect all necessary medical materials (pathology tissue, medical records, and images from scans) so our doctors can make treatment recommendations.
    • Liaison: After your first doctor appointment, acts as your primary contact to coordinate your treatment with your health care team.
    • Scheduler: Partners with your care team to schedule your appointments based on treatment recommendations.
    • Concierge: Helps you find local resources in Boston, such as housing, transportation, activities, Halal markets, restaurants, and more.
    • Interpreter Ambassadors: Makes sure you understand instructions from your doctor and ensures your care team has a full picture of your health care needs and goals.

    Your Travel Checklist

    Your care at Dana-Farber begins before you arrive. Remember these items and steps before you travel to Boston.

    About Your Visit

    We want to make sure your travel and stay are as stress-free and comfortable as possible. When you arrive for your in-person appointment, you'll receive our International Patient Guide, a handbook with helpful information about our facility and an overview of our services, including:

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    Visit the International Patient Center

    Located on the first floor of Dana-Farber's Yawkey Center for Cancer Care, the center offers a dedicated space to be used between medical appointments, including wireless internet access. Refreshments and beverages are available throughout the day.

    Transportation

    Our concierge can help arrange ground transportation throughout your visit, including to and from the airport. Call 001-857-215-3324, option 2.

    Lodging

    Our concierge can work with you to find a lodging solution to fit your needs, including options for long-term stays. Learn more about our patient lodging services.

    Interpreter Services

    If you speak a language other than English, language assistance services are available to you free of charge. Call 001-617-632-3673. Our Interpreter Ambassadors are trained and certified professionals who speak your language and share your culture. They will facilitate interactions prior to your in-person visit, and will accompany you to appointments, act as a guide during your stay, and coordinate with your patient liaison.

    Spiritual Care

    Our multifaith chaplains of the Center for Spiritual Care are available to provide spiritual and emotional support of our adult and pediatric patients, and their loved ones. The Dana-Farber Chapel is always open as a place of quiet reflection, prayer, or meditation for patients and their families. Prayer rugs and devotional resources are available. The Chapel is located in the Yawkey Center building, to the right just off the elevators on the 2nd floor. An adjacent consult space is also available to meet privately with a chaplain.

    Patients may request to speak with a multifaith chaplain through Patient Gateway, through a member of their care team, or by calling 001-617-632-5778. Multifaith chaplains offer visits on-site, phone or video chat.

    Wellness and Integrative Medicine

    The Leonard P. Zakim Center for Integrative Therapies and Healthy Living offers individual therapies such as acupuncture and massage, and healthy living programs such as exercise and nutrition counseling. This integrative approach can help patients feel better by reducing the pain, stress, and anxiety caused by cancer and its treatment.

    Financial Arrangements

    Our financial counselors can help you understand your payment options. We accept several international health plans, including:

    • GMMI, Inc.
    • Quality Health Management (QHM)

    For more details, please contact a Dana-Farber Financial Counselor at 001-617-582-9820.

    If you have questions about whether your care will be covered by your insurance or sponsor, email dfciinternationalfinancialclearance@dfci.harvard.edu.

    Related Services

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    Support Services and Amenities

    We offer a wide range of services, from financial planning to creative arts to spiritual counsel, to support our patients through their cancer experiences.

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    Places to Stay Near Dana-Farber

    Find hotels, guest houses, and low-cost accommodations for cancer patients and their families near Dana-Farber Cancer Institute in Boston.